Project+ Certification, 2009 Objectives
Topic-Level Outline
Days: 3
Prerequisites: None
Unit 1: Project management overview
Topic A: Introduction to project management
A-1: Discussing project concepts
A-2: Discussing project management
Topic B: IT project management
B-1: Discussing project management software
Topic C: Different types of organizational structures
C-1: Identifying a project’s failure and success
Unit 2: Project initiation
Topic A: Stakeholder requirements
A-1: Identifying key stakeholders
A-2: Defining stakeholder requirements
Topic B: Business case
B-1: Determining the business case
B-2: Refining business needs
B-3: Discussing informal drivers
Topic C: Requirements analysis
C-1: Identifying business and functional requirements
C-2: Discussing requirements analysis
Topic D: Key roles and responsibilities
D-1: Identifying typical roles
Topic E: The project charter
E-1: Discussing the project charter
E-2: Performing preliminary risk assessment
Topic F: Stakeholder consensus and approval
F-1: Building consensus and gaining customer confirmation
F-2: Discussing strategies for building consensus
Unit 3: Project planning, estimating and scheduling
Topic A: Planning phase
A-1: Discussing the planning phase
Topic B: Defining scope
B-1: Discussing scope statement
Topic C: Creating a work breakdown structure
C-1: Discussing uses of a WBS
C-2: Developing a WBS
C-3: Creating a WBS
Topic D: Developing time and cost estimates
D-1: Estimating time
D-2: Discussing time estimates
D-3: Discussing cost categories and cost estimate types
D-4: Listing assumptions for creating estimates
D-5: Discussing time and cost estimates
Topic E: Creating a budget
E-1: Developing budgets
Topic F: The project team
F-1: Creating a project team
F-2: Creating a human resource management plan
Topic G: The project schedule
G-1: Creating a project schedule
G-2: Analyzing critical path
Unit 4: Creating project plans
Topic A: The communications management plan
A-1: Developing a communications management plan
A-2: Communicating and reporting
A-3: Communicating in various situations
Topic B: The procurement management plan
B-1: Discussing make-or-buy analysis
B-2: Discussing procurement planning
B-3: Discussing procurement documents
B-4: Discussing seller selection, management, and contracts
Topic C: The risk management plan
C-1: Discussing project risks
C-2: Identifying risk severity criteria
C-3: Identifying strategies to mitigate risks
Topic D: The quality management plan
D-1: Developing quality measures
D-2: Monitoring quality measures and analyzing project constraints
D-3: Resolving disagreements
Topic E: The project management plan
E-1: Discussing the project management plan
E-2: Conducting a project plan review meeting
Unit 5: Managing people
Topic A: Managing the project team
A-1: Providing feedback
A-2: Discussing reasons for poor performance
A-3: Discussing team performance
A-4: Managing a team
Topic B: Relationship with customer and sponsor
B-1: Managing customer and sponsor relations
Unit 6: Managing cost and evaluating project performance
Topic A: Tracking
A-1: Tracking projects
A-2: Discussing time and cost overruns
A-3: Mitigation of issues
A-4: Addressing schedule slippage
A-5: Negotiation, disagreement resolution, and issue escalation
Topic B: Performance reporting
B-1: Evaluating performance
B-2: Using tools to measure performance
B-3: Calculating earned value variables
Unit 7: Managing change and quality
Topic A: Managing change
A-1: Preventing scope creep
A-2: Controlling resolution
A-3: Communicating during change
A-4: Justifying changes
A-5: Obtaining buy-in on a project change
Topic B: Managing quality
B-1: Applicability of testing methods
B-2: Discussing acceptance testing
B-3: Discussing quality management
Unit 8: Project closure
Topic A: Closing a project
A-1: Discussing the closure phase
A-2: Conducting a post-project review meeting
Appendix A: Certification
exam objectives map
Topic A: Comprehensive exam objectives
Appendix B: Case Studies
Topic A: Billing System Conversion Project
Topic B: ABC Financials Product Database
Topic C: Case study tables