CompTIA A+ Certification:
220-603,
2nd Edition
Topic-Level Outline
Days: 3
Prerequisites: CompTIA
A+ Certification: Essentials, 2nd Edition or equivalent experience
Unit 1: Expansion cards
Topic A: Expansion card installation
A-1: Installing a video adapter card
A-2: Installing a display device
A-3: Installing a sound card
A-4: Connecting multimedia devices
A-5: Installing an internal modem
A-6: Testing your modem
Topic B: Legacy device installation
B-1: Examining system resources
B-2: Identifying the typical usage of system resources
B-3: Identifying the system resources in use with Device Manager
B-4: Installing a non-PnP device
B-5: Overriding PnP settings
Topic C: Expansion card troubleshooting
C-1: Searching for and installing updated drivers
C-2: Troubleshooting expansion card problems
C-3: Troubleshooting display problems
C-4: Completing monitor preventative maintenance
Unit 2: Data storage devices
Topic A: Hard drives
A-1: Partitioning and formatting a hard drive
A-2: Changing the file system
A-3: Converting to a dynamic disk
Topic B: Hard drive troubleshooting
B-1: Running defrag.exe
B-2: Running chkdsk.exe
B-3: Using Disk Cleanup
B-4: Troubleshooting hard drives
Unit
3: Printers and scanners
Topic A: Printing
technologies
A-1: Examining the dot matrix print process
A-2: Examining how inkjet printers work
A-3: Examining how laser printers work
A-4: Identifying other printer technologies
Topic B: Printers
B-1: Examining the Windows print process
B-2: Installing a printer
B-3: Installing printer add-ons and
upgrades
B-4: Optimizing printing
B-5: Performing printer maintenance
B-6: Troubleshooting printer problems
Topic C: Scanners
C-1: Connecting a scanner
C-2: Optimizing scanners
C-3: Troubleshooting scanner problems
Unit
4: Operating system management
Topic A: Directory
and file management
A-1: Using the command prompt
A-2: Navigating a directory tree
A-3: Creating directories
A-4: Copying a directory and its contents
A-5: Removing directories
A-6: Creating a text file
A-7: Modifying file attributes
A-8: Editing a text file
A-9: Managing temporary files
Topic B: System
management
B-1: Running Windows Diagnostics
B-2: Running msinfo32 from a command line
B-3: Configuring Windows XP services
B-4: Managing the Startup program group
Topic C: The
Registry
C-1: Viewing Registry information
C-2: Searching the Registry
C-3: Backing up Registry files
Unit 5: Operating system monitoring
Topic A: System monitoring
A-1: Monitoring applications
A-2: Ending a process
A-3: Monitoring performance
A-4: Monitoring network utilization
A-5: Monitoring users
A-6: Disabling error reporting
A-7: Enabling error reporting for specific
programs
Topic B: Event
monitoring
B-1: Viewing the event logs
B-2: Viewing the event logs of a remote
computer
B-3: Controlling the display of an event
log
B-4: Clearing an event log
B-5: Changing event log options
Topic C: Virtual memory
C-1: Displaying virtual memory settings
C-2: Optimizing virtual memory
Unit 6: OS maintenance and troubleshooting
Topic A: Operating system maintenance
A-1: Backing up files using Wizard mode
A-2: Restoring information from a backup
A-3: Scheduling a backup
A-4: Backing up System State data
A-5: Creating a system restore point
A-6: Booting to System Restore
A-7: Installing a Windows XP service pack
A-8: Using Windows Update to install
hotfixes
A-9: Configuring Automatic Updates
Topic B: Operating
system troubleshooting
B-1: Troubleshooting operating system startup
errors
B-2: Booting the computer in different startup
modes
B-3: Using the System Configuration utility
B-4: Creating an MS-DOS startup disk
B-5: Running the Recovery Console
B-6: Creating an ASR recovery set
B-7: Using System File Checker
B-8: Enabling Remote Desktop
B-9: Making a Remote Desktop connection
B-10: Using Remote Assistance
Unit
7: LAN networking
Topic A: Networking
configuration
A-1: Discussing network models
A-2: Installing a NIC
A-3: Viewing installed network protocols
A-4: Configuring an IP address and subnet
mask
A-5: Configuring additional TCP/IP
properties
A-6: Joining a Windows domain
A-7: Viewing network resources
A-8: Installing and configuring NWLink
Topic B: Resource
sharing
B-1: Sharing a folder
B-2: Setting access permissions
B-3: Connecting to a shared folder
B-4: Sharing a printer
B-5: Connecting to a shared printer
B-6: Installing the NetWare client
Unit 8: Internet connections
Topic A: Internet
connectivity
A-1: Identifying Internet technologies
A-2: Selecting a connection technology
A-3: Discussing WAN bandwidth technologies
A-4: Configuring a browser to use a proxy
server
A-5: Creating a connection object
Topic B: Network
protection
B-1: Configuring Windows Firewall
B-2: Creating a DMZ
B-3: Installing protection software
B-4: Blocking pop-ups
B-5: Installing a spyware checker
B-6: Controlling cookies
B-7: Setting security zones
B-8: Identifying the technology used to implement
WLANs
B-9: Configuring a wireless access point
(instructor demo)
B-10: Configuring a wireless client (instructor
demo)
Unit 9: Network troubleshooting
Topic A: Network
problem resolution
A-1: Troubleshooting cable problems
A-2: Verifying the NIC device in Device Manager
A-3: Identifying TCP/IP utilities used for
troubleshooting
A-4: Using ipconfig to display TCP/IP settings
A-5: Testing TCP/IP connectivity
A-6: Using nslookup and tracert to verify settings
A-7: Determining effective NTFS permissions
Unit 10: Security
Topic A: Local security
A-1: Creating local users and groups
A-2: Configuring file access restrictions
A-3: Encrypting a file
A-4: Testing encryption
A-5: Encrypting a folder
A-6: Encrypting with cipher
A-7: Using local security policies to set password restrictions
Topic B: Auditing and logging
B-1: Enabling an audit policy
B-2: Auditing an event
Topic C: Security hardware
C-1: Installing a fingerprint reader
C-2: Installing a card reader
C-3: Installing the IdentiPHI Basic software
C-4: Configuring IdentiPHI Basic to accept smart cards
C-5: Enrolling a smart card with IdentiPHI
C-6: Using a smart card
C-7: Uninstalling the smart card reader and software
Topic D: The human aspects of security
D-1: Implementing physical access restrictions
D-2: Creating a corporate security policy
D-3: Managing social engineering attacks
Unit 11: Maintaining the PC environment
Topic A: Professionalism
A-1: Maintaining professionalism
A-2: Using effective verbal communications
A-3: Using non-verbal communication effectively
Topic B: Troubleshooting and maintaining PCs
B-1: Using Microsoft Knowledge Base to research a problem
B-2: Troubleshooting problems
B-3: Identifying documentation and information resources
B-4: Performing preventive maintenance tasks
B-5: Cleaning computer equipment
Appendix A: Comprehensive exam objectives map
Appendix B: CompTIA A+ acronyms