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Retailing Smarts: Providing Personalized Customer Service Big Book
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Duration: One day Description: This book will develop the specialized knowledge and people skills you will need to serve people well and help you to become a professional in the retail world. This kind of professional is not born with that expertise-it is the result of training and willingness to learn. Sales associates who can create a positive impression for the company in which they work are in high demand. This book makes building excellent customer service and sales skills fun! |
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