|
The Administrative Assistant
 |
|
|||||||||||
| Click here to view available downloads for this course | |||||||||||||
|
Duration: Self-study Description: Today, the administrative assistant operates at a high level, often reporting to more than one person. Learn vital skills such as how to anticipate needs, be a communication liaison, act as a project manager, and operate as your boss' information manager. Table Of Contents: Introduction: Who Is the Administrative Assistant? Checklist of Responsibilities Chapter 1: Wearing Many Hats Managing Multiple Roles What Hats Do Others See You Wearing? What Your Manager Expects Chapter 2: Assisting the Manager Are They Lost Without You? Anticipate Needs Act as a Communication Liaison Making the Connection Act as a Communication Buffer Take Over Projects for Your Boss Chapter 3: Supervising Office Operations and Support Staff Are You Ready to Be a Supervisor? Supervisory Skills Self-Assessment Seven Supervisory Challenges Chapter 4: Providing Information Are You a Wealth of Information? Developing the Detective Hat Sharing the Information Chapter 5: Special Concerns of the Administrative Assistant Personal Requests Work Overload Dealing with Interruptions Supporting Two or More People Conclusion |
|||||||||||||
|
|
|||
 |
|
Catalog
Downloads
Store
|
|
