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Business Etiquette & Professionalism, Third Edition
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Duration: Self-study Description: The rules in business are more flexible than ever before. That means it's actually harder to know what's appropriate at any time. Fortunately the keys to conducting yourself at internal or client meetings, at any given time, are still understanding, kindness and courtesy. Make sure you know how to represent yourself and your company in any situation. Table Of Contents: Part 1: Principles of Professional Behavior Always Be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Part Summary Part 2: Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Part Summary Part 3: Planning and Attending Business Meetings Office Meetings Meal Meetings Part Summary Part 4: Electronic Etiquette Voicemail Cell phones Part Summary Part 5: Multicultural Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Part Summary |
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