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Making Humor Work
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Duration: Self-study Description: There is a definite role for humor in the workplace. Learn how to problem-solve, defuse resistance to change, disarm anger, and improve and increase memory through the effective use of humor on the job. This book provides material to improve the quality of work and life by using humor appropriately. Table Of Contents: Preface To the Reader Part 1: Taking Your Job Seriously and Yourself Lightly Part 2: Self-Confidence and the Ability to Laugh at Oneself Part 3: The Communication Edge Part 4: Disarming Anger with Humor Part 5: Making Humor Work During Change Part 6: Bridge Building Part 7: Using the Funny Side to Improve Sales Part 8: The Humor Factor and Creativity Part 9: Laughter May Be the Best Medicine Part 10: Review of Humor Keepers Part 11: Appendix References |
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Catalog
Downloads
CertBlaster
ILT CustomCourse 5.0
ILT CustomCourse 5.1Store
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